Raw pothole totals favor big cities. These views normalize the public 311 ledgers and maintenance records by residents, street network, and recent activity so every city can sit on the same scoreboard.
13 of 14 city feeds are within their freshness windows. 1 city needs attention. Dates and source status are listed city by city.
street and highway miles
street and alley miles
Department of Public Works street miles
centerline street miles
lane miles of city streets
DOTE-managed lane miles
street miles
lane miles of city streets
street miles maintained by Public Works
lane miles of city streets
miles of city roads
lane miles maintained by Houston Public Works
street miles
lane miles
Higher means more reported pothole demand relative to population.
Uses each city reference street network denominator.
Maintenance ledgers are related but city-specific measures.
Lower means the public 311 record closes faster.
The table keeps demand and maintenance separate because a 311 report, a DOT work order, and a patched pothole are not interchangeable units.
| City | 311 records | 311 per 100k | 311 per mile | Avg 311 close | Maintenance records | Maintenance per 100k | Latest 12 mo. 311 | Peak 311 month |
|---|---|---|---|---|---|---|---|---|
| New York City | 884,738311 pothole complaints | 10,049.1 | 140.4 | 3.4 days | 411,745DOT closed street work orders | 4,676.7 | 73,431Nov 2025 to Oct 2026 | 22,667Mar 2026 |
| Chicago | 688,533non-duplicate 311 pothole requests | 25,070.5 | 172.1 | 22.7 days | 2,780,449patched potholes | 101,240.2 | 37,599Nov 2025 to Oct 2026 | 14,221Mar 2011 |
| San Francisco | 93,431SF311 pavement-defect requests | 10,690.5 | 87.2 | 140.4 days | 25,277pothole service orders received | 2,892.2 | 3,596Nov 2025 to Oct 2026 | 1,323Jan 2023 |
| Austin | 39,433non-duplicate 311 pothole repair requests | 4,099.7 | 15.8 | 86 days | 39,365closed pothole repair requests | 4,092.6 | 2,843Nov 2025 to Oct 2026 | 598May 2015 |
| Kansas City | 93,508311 pothole reports | 18,403.8 | 15.6 | 26 days | 92,418closed 311 pothole reports | 18,189.3 | 5,298Nov 2025 to Oct 2026 | 3,448Mar 2019 |
| Cincinnati | 88,904non-duplicate 311 pothole requests | 28,742 | 30.3 | 6.6 days | 475,462potholes filled on closed requests | 153,713.5 | 7,498Nov 2025 to Oct 2026 | 2,772Feb 2025 |
| San Diego | 72,050non-duplicate Get It Done pothole reports | 5,194.9 | 25.7 | 9.4 days | 71,907closed Get It Done pothole reports | 5,184.6 | 12,236Nov 2025 to Oct 2026 | 3,046Jan 2023 |
| Dallas | 86,506non-duplicate 311 pothole requests | 6,632 | 7.4 | 1.8 days | 86,467closed 311 pothole requests | 6,629 | 6,780Nov 2025 to Oct 2026 | 1,544Mar 2015 |
| New Orleans | 33,089non-duplicate 311 pothole requests | 8,617 | 21.4 | 216.8 days | 19,428closed 311 pothole requests | 5,059.4 | 1,559Nov 2025 to Oct 2026 | 1,263Apr 2012 |
| Los Angeles | 69,758MyLA311 street pavement reports | 1,789.2 | 3 | 19.9 days | 64,154closed MyLA311 street pavement reports | 1,645.5 | 42,835Nov 2025 to Oct 2026 | 6,025Jan 2026 |
| Baltimore | 128,014non-duplicate 311 pothole requests | 21,856.3 | 64 | 1.8 days | 127,699closed 311 pothole requests | 21,802.5 | 11,237Nov 2025 to Oct 2026 | 3,340Mar 2015 |
| Houston | 80,727non-duplicate 311 pothole cases | 3,502.9 | 5 | 10.1 days | 80,568closed 311 pothole cases | 3,496 | 5,365Nov 2024 to Oct 2026 | 2,926Jan 2016 |
| Baton Rouge | 28,009311 pothole reports | 12,313.3 | 21.5 | 95.5 days | 27,767closed 311 pothole reports | 12,206.9 | 2,554Nov 2025 to Oct 2026 | 457Apr 2018 |
| Calgary | 59,204311 pothole reports | 4,530.5 | 5.6 | 55.5 days | 57,580closed 311 pothole reports | 4,406.2 | 8,173Nov 2025 to Oct 2026 | 3,100May 2024 |
Population uses the 2020 Census count. The street denominator uses 6,300 street and highway miles.
Population uses the 2020 Census count. The street denominator uses more than 4,000 street and alley miles.
Population uses the 2020 Census count. The street denominator uses about 1,071 Department of Public Works street miles.
Population uses the 2020 Census count. The street denominator uses about 2,500 centerline street miles.
Population uses the 2020 Census count. The street denominator uses about 6,000 lane miles of city streets.
Population uses the 2020 Census count. The street denominator uses 2,935 DOTE-managed lane miles.
Population uses the 2020 Census count. The street denominator uses 2,800 street miles.
Population uses the 2020 Census count. The street denominator uses 11,753 lane miles of city streets.
Population uses the 2020 Census count. The street denominator uses 1,547 street miles maintained by Public Works.
Population uses the 2020 Census count. The street denominator uses about 23,000 lane miles of city streets.
Population uses the 2020 Census count. The street denominator uses 2,000 miles of city roads.
Population uses the 2020 Census count. The street denominator uses about 16,000 lane miles maintained by Houston Public Works.
Population uses the 2020 Census count. The street denominator uses about 1,300 street miles.
Population uses the 2021 Canadian census count. The street denominator uses about 10,563 lane miles.