Latest response rate
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Target
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Latest service orders
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Scorecard data as of
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Response target
Percent responded to within 72 hours
Blue line: scorecard response rate
Green line: target
311 context
Pavement-defect cases behind the queue
Yellow bars: cases opened
Blue line: cases closed
Red line: estimated open backlog
Case lifecycle
How long SF311 pavement-defect cases take to close
Map
Recent pavement-defect reports
Neighborhoods
Where recent cases concentrate
Repeat locations