311 pothole complaints and closed DOT work orders since 2010.
Work orders closed this year
Closed this year
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Same point last year
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Year-over-year change
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311 complaints filed
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Complaints and work orders
Open 311 complaints
Data coverage
Monthly closures by year
DOT work orders closed
311 complaints closed
Average time to close a report
DOT work orders
Black: citywide weighted averageAverage days from DOT report date to DOT close dateYellow dashed line: 2-day benchmark
311 complaints
Black: citywide weighted averageAverage days from complaint filed date to complaint closed dateMerged 311 pothole complaint archive begins in January 2010
Work-order closure times
Closure times by borough
First 1 month
DOT work orders
Bars show average days from DOT report to DOT closeLower bars mean faster work-order closure in that borough
311 complaints
Bars show average days from complaint filed to complaint closedLower bars mean faster complaint closure in that borough
Recent pothole complaints
Open complaintsClosed complaintsCurrent mayor term, mapped from 311 points with latitude and longitude