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New York City potholes

– work orders closed since Jan. 1, 2026

311 pothole complaints and closed DOT work orders since 2010.

Work orders closed this year

Closed this year

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Same point last year

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Year-over-year change

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311 complaints filed

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Complaints and work orders

Open 311 complaints

Data coverage

Monthly closures by year

DOT work orders closed

311 complaints closed

Average time to close a report

DOT work orders

Black: citywide weighted average Average days from DOT report date to DOT close date Yellow dashed line: 2-day benchmark

311 complaints

Black: citywide weighted average Average days from complaint filed date to complaint closed date Merged 311 pothole complaint archive begins in January 2010

Work-order closure times

Closure times by borough

First 1 month

DOT work orders

Bars show average days from DOT report to DOT close Lower bars mean faster work-order closure in that borough

311 complaints

Bars show average days from complaint filed to complaint closed Lower bars mean faster complaint closure in that borough

Recent pothole complaints

Open complaints Closed complaints Current mayor term, mapped from 311 points with latitude and longitude

Streets with repeated reports

    Pothole complaints and weather

    Monthly complaints

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    Mayors compared over the same opening months

    Mayoral records

    Count display
    Time window