Closed this year
0
Year to date
This year, before the backlog
Same point last year
0
Year-over-year change
0
311 demand filed
0
Complaint demand, open backlog, and closed work orders
Backlog signal
Why the gap opens
All available years, month by month
DOT work orders closed
311 complaints closed
Mean time to resolution after a pothole is reported
DOT work orders
Black: citywide weighted average
Average days from DOT report date to DOT close date
Yellow dashed line: 2-day benchmark
Tap borough chips to isolate a line
311 complaints
Black: citywide weighted average
Average days from complaint filed date to complaint closed date
Merged 311 pothole complaint archive begins in January 2010
Tap borough chips to isolate a line
How long a pothole work order stays open
Which boroughs are closing fastest?
DOT work orders
Bars show average days from DOT report to DOT close
Lower bars mean faster work-order closure in that borough
311 complaints
Bars show average days from complaint filed to complaint closed
Lower bars mean faster complaint closure in that borough
Where recent pothole complaints are landing
Open complaints
Closed complaints
Current mayor term, mapped from 311 points with latitude and longitude
Which locations keep coming back?
Rank
Reports
Intersection
Borough
First report
Latest report
When potholes surge, and what the weather looks like
Complaint heatmap
All mayors, same opening-month window
Mayor report cards across the available data windows
Count display
Time window